WM Projects Policies 

PRIVACY POLICY 

WM Projects  Ltd.  takes the privacy of its customers seriously and is committed to the following policy.

Who we are

We are WM Projects  Ltd. a company registered in England and Wales with a registered office at WM Projects,1a Highland Road, Kenilworth, CV8 2EU

 

We are registered with the Information Commissioner in accordance with the Data Protection Act 1998 (the Act, Data Protection Registration no. Z9389651). For the purposes of the Act we are the data controller of your personal data.

The information we collect; 

Information Provided By You

We collect the following personal information on customers who have created orders with us.

  • Full name

  • Email address

  • Contact telephone number

  • Delivery address

  • Billing address

This information is required to process payment and deliver your order to you and is provided by you to WM Projects  Ltd.  when you place an order with us online or over the telephone.

 

Information Collected Automatically

We store some information automatically as you browse our site, such as the IP address of the device you are visiting with. This is for the purpose of security and gaining information on the way you use the website for market research etc.

Full details of the information collected automatically is outlined in our cookie policy.

How we use this information

The information you provide to us is used so that we can offer you, the customer, the best experience possible.

WM Projects  Ltd. are committed to being transparent when it comes to data and your privacy. We use data that you provide us for the following reasons:

Processing your order - We use the information you provide to process your order. For example, we need to supply address details to our suppliers and couriers in order for them to dispatch your purchase and to provide you with order details and account information - This section of the website allows you to manage your contact details, view a history of conversations and messages with our customer services team and view your order history.

To offer a better service - For example, we use redacted order data to offer better products for sale.

Marketing - Unless you give us consent, we do not use information you provide to us as part of placing an order for marketing purposes. You can opt-in or opt-out to receive marketing communications as outlined below.

Analysis - We use data about how you use the website in order to to monitor traffic and website performance. We use tools like Google Analytics to do this. For more information on how you can opt-out of sending information to Google Analytics, see Google's support document here.

Telephone - From time to time, we may monitor or record telephone calls for training purposes in order to offer a better service to our customers.

Who we share this information with; 

In order to fulfil our contractual obligation to you as a customer who has placed an order with us, it may be necessary for us to share information with other third party data processors to fulfil the order such as courier or transport companies. We will not share your data with any third parties that are not directly linked to fulfilling your order. 

PRIVACY & SAFETY

We use cookies to make our websites more user-friendly.


The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, WM Projects can enhance subsequent visits by tailoring our content to match your requirements.

We use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally our cookies don't store sensitive or personally identifiable information such as your name and address or credit card details.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments